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Washington, October 18, 2025: United Parcel Service (UPS) is facing mounting criticism after a surge in reports that international packages are being destroyed or returned following customs clearance failures in the United States. The developments follow the end of the $800 “de minimis” exemption, exposing even low-value imports to full customs scrutiny, tariffs, and documentation requirements. The change took effect on August 29, 2025, under revised federal import regulations that eliminate duty-free entry for shipments previously classified under the exemption. The result has been a sharp increase in clearance issues at major  UPS  hubs, including Louisville, Kentucky, where customers report that parcels…

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